Privacy Policy

Privacy & Policy

Picaso Web Solutions respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

We may collect the following types of information:

* Name
* Email address
* Phone number
* Billing details

2. How We Use Your Information

* Provide and improve our services
* Personalize user experiences
* Process transactions
* Send updates, offers, and promotions (with your consent)
* Respond to customer service requests
* Comply with legal obligations

3. Sharing Your Information

 * We do not sell your personal information of any kind of Business, Advertsing etc.

4. Data Security

We use reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission or storage is 100% secure.

5. Children’s Privacy

Our services are not directed to children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children.

Terms and conditions

Welcome to Picaso Web Solutions Pvt. Ltd.
These Terms and Conditions (“Terms”) govern your use of our website, services, and products. By accessing our site or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Picaso Web Solutions provides services including but not limited to:

* Website design and development
* Web hosting and maintenance
* Digital marketing and SEO services
* Custom software solutions

2. Client Responsibilities

The client agrees to:

* Provide accurate and complete information required for service delivery.
* Review and approve work within agreed timelines.
* Ensure all materials supplied (e.g., text, images, logos) do not infringe on any copyright or intellectual property rights.
* Make payments on time as per the agreed schedule.

3. Intellectual Property

* All original designs, code, and content created by us remain our intellectual property until full payment is received.
* Upon full payment, the intellectual property rights for the final deliverables will be transferred to the client, except for third-party materials and our proprietary tools, frameworks, or code libraries.
* The client grants us the right to display completed projects in our portfolio unless otherwise agreed in writing.

4. Third-Party Services

We may recommend or use third-party tools, plugins, hosting providers, or services. We are not responsible for any issues, outages, or failures caused by these third parties.

5. Changes to Terms

We may update these Terms from time to time.

6. Governing Law

These Terms are governed by the laws of **India**, and any disputes will be subject to the jurisdiction of the courts in **[Muzaffarpur, Bihar]

Refund policy

1. Payments and Refunds

* Payment will refund within 24. if you initiate a refund withn 24 Hours via mail (support@picasowebsolutions.com)

* All fees are stated in INR/EUR/USD and are payable as per the payment schedule in the proposal or invoice.

* A non-refundable advance may be required to initiate work.
* Refunds are not applicable for work already completed or services already delivered.

2. Domain, Hosting, and Third-Party Services

* Payments made for domain registration, hosting plans, third-party software licenses, or integrations are **non-refundable**

3.How to Request a Refund

To request a refund (if eligible), please email **[support@picasowebsolutions.com]** with:

* Your full name and contact details
* Invoice or payment reference number
* Reason for the refund request